Support

API and Integration Documentation Overview

Our API documentation is intended for teams that need structured access, disciplined authentication, and predictable integration boundaries. The emphasis is on secure, maintainable implementation rather than casual one-off access.

Authentication and tenant boundariesStructured technical onboardingSupport for serious implementation

What technical teams should expect

The API model is built around controlled access, authenticated requests, and tenant-aware behavior. Integration work should start with clear use cases, required data scope, and ownership on both sides.

That avoids fragile integrations that become operational liabilities later.

  • Defined authentication expectations
  • Controlled data access patterns
  • Implementation planning before production use

Best fit use cases

API access is best suited for reporting pipelines, operational integrations, workflow extensions, and systems that need reliable structured access to core business data.

The right integration is usually the one with the smallest stable surface area that still solves the actual workflow problem.

  • Operational reporting and dashboards
  • Third-party workflow coordination
  • Controlled system-to-system data exchange

How to start

If your team needs API access, begin with the business case, expected endpoints or data entities, authentication needs, and the target production timeline.

That lets us scope support and documentation properly from the start.

  • Share the integration objective
  • Identify data domains and access needs
  • Coordinate rollout and testing expectations

Next Step

Need a direct answer instead of another page?

Contact the SehatDesk team with your clinic, hospital, or operational context and we will point you to the right next step quickly.